Shipping policy

General

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another email notification when your order has shipped.

Please note that order processing times are separate from the shipping times that you see at checkout. 

There may be delays due to Postal strikes which are out of our control. 

Shipping Rates & Estimates

Standard Delivery £4.95

Free Delivery on orders over £100 

International Shipping

We are yet to offer shipping outside of the UK.  

How do I check the status of my order?

When your order has shipped, you will receive an email notification from the selected courier which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 4-5 days of receiving your shipping confirmation email, please contact us at hello@klub-salon.co.uk with your name and order number, and we will look into it for you.